Shipping and return policies for New State Music

Shipping Info

Shipping:
We having ship ex UK via UPS. Some of the EU27, we are trying UPS land route to keep cost down but ROW its UPS air routes.

BE AWARE YOU MAY BE LIABLE TO CUSTOMS DUTY AND SALES TAX /VAT ON DELIVERY (all shipments ex UK)

On top of the recent global pandemic disaster, Brexit has also caught up with us in the UK - It's now a logistics nightmare shipping to EU 27 from the UK. As with US shipments where possible we will use UPS to track deliveries to try and avoid hold ups, but new border controls now dictate delays and possible tariffs, customs charges and VAT charged locally to you the buyer
- we can't stop this new regime or get round it
- we've been told 'its the will of the UK people'
- we haven't met anyone who can explain great benefit this (yet)

But - Please be sure all our fans & friends in Europe - we still love you. Don't give up on us!

TL:RL
If you can't get this product via Amazon locally, please understand we will now only ship via tracked courier to Europe, USA & Can. This makes the shipping, even at cost only, expensive but it is 100% reliable in so far as tracking will help us locate lost shipments easier and resolve problems faster.


Orders ship out within 3-5 days of being placed.

Please include email and mobile number for shipper tracking.

Within the United Kingdom (inc Northern Ireland) Royal Mail first class business franked

5.50 GBP for 1 unit, 3 GBP more per additional unit


From Uk to all other European countries inc EFTA (Excluding EU27 countries listed separately) -
UPS Express Saver (via Air) 1-3 days fully tracked From the UK to within Europe (inc ETFA Switzerland, Norway, Iceland, Ireland plus non EU Serbia etc) with Bandcamp IOSS VAT paid (duty maybe due on delivery buyers responsibility)

39 GBP for 1 unit, 10 GBP more per additional unit


From the UK to the USA
UPS Express Saver (via Air) 1-3 days fully tracked From the UK
(Duty and tax maybe due on delivery buyers responsibility)

45 GBP for 1 unit, 10 GBP more per additional unit



From the UK to Canada
UPS Express Saver (via Air) 1-3 days fully tracked From the UK
(Duty and tax maybe due on delivery buyers responsibility)

45 GBP for 1 unit, 10 GBP more per additional unit



From the UK to Australia
Royal Mail / Parcel Force Global Priority fully tracked from UK
(Duty and tax maybe due on delivery buyers responsibility)

35 GBP for 1 unit, 10 GBP more per additional unit



From the UK to Germany -
UPS Standard (via Road) 1-3 days fully tracked From the UK with Bandcamp IOSS VAT paid (duty maybe due on delivery buyers responsibility)


30 GBP for 1 unit, 5 GBP more per additional unit



From the UK to France
UPS Standard (via Road) 1-3 days fully tracked From the UK with Bandcamp IOSS VAT paid (duty maybe due on delivery buyers responsibility)

30 GBP for 1 unit, 5 GBP more per additional unit




From the UK to Italy
UPS Standard (via Road) 1-3 days fully tracked From the UK with Bandcamp IOSS VAT paid (duty maybe due on delivery buyers responsibility)
30 GBP for 1 unit, 5 GBP more per additional unit



From the UK to the Netherlands
UPS Standard (via Road) 1-3 days fully tracked From the UK with Bandcamp IOSS VAT paid (duty maybe due on delivery buyers responsibility)
30 GBP for 1 unit, 5 GBP more per additional unit



From the UK to Denmark
UPS Standard (via Road) 1-3 days fully tracked From the UK with Bandcamp IOSS VAT paid (duty maybe due on delivery buyers responsibility)
30 GBP for 1 unit, 5 GBP more per additional unit



From the UK to Belgium
UPS Standard (via Road) 1-3 days fully tracked From the UK with Bandcamp IOSS VAT paid (duty maybe due on delivery buyers responsibility)
30 GBP for 1 unit, 5 GBP more per additional unit



From the UK to the rest of the world
UPS Express Saver (via Air) 1-3 days fully tracked From the UK
(Duty and tax maybe due on delivery buyers responsibility)
55 GBP for 1 unit, 10 GBP more per additional unit


BE AWARE YOU MAY BE LIABLE TO CUSTOMS DUTY AND SALES TAX /VAT ON DELIVERY (all shipments ex UK)

Return Policy

Returns - please contact us asap via email bandcamp@newstate.com (or by phone +442073724474 +442076446572) and let us know any damage and we will rectify by refund or new ship out on receipt of photographic evidence.